# Greenwheels Help Center > Waarmee helpen we je op weg? ## Nederlands ### Aanmelden & account - [Hoe kan ik me aanmelden bij Greenwheels?](https://help.greenwheels.com/nl/articles/626224-hoe-kan-ik-me-aanmelden-bij-greenwheels.md) - [Hoe meld ik me aan via de ANWB?](https://help.greenwheels.com/nl/articles/638383-hoe-meld-ik-me-aan-via-de-anwb.md) - [Hoe lang na het aanmelden kan ik gaan rijden?](https://help.greenwheels.com/nl/articles/627310-hoe-lang-na-het-aanmelden-kan-ik-gaan-rijden.md) - [Kan ik met een buitenlands rijbewijs een Greenwheels-auto gebruiken?](https://help.greenwheels.com/nl/articles/627300-kan-ik-met-een-buitenlands-rijbewijs-een-greenwheels-auto-gebruiken.md) - [Hoe oud moet ik zijn om een Greenwheels-auto te reserveren?](https://help.greenwheels.com/nl/articles/627311-hoe-oud-moet-ik-zijn-om-een-greenwheels-auto-te-reserveren.md) - [Hoeveel rijervaring heb ik nodig?](https://help.greenwheels.com/nl/articles/627312-hoeveel-rijervaring-heb-ik-nodig.md) - [Ik ben mijn wachtwoord vergeten, wat nu?](https://help.greenwheels.com/nl/articles/627285-ik-ben-mijn-wachtwoord-vergeten-wat-nu.md) - [Ik heb problemen met inloggen bij Greenwheels. Wat moet ik doen?](https://help.greenwheels.com/nl/articles/627308-ik-heb-problemen-met-inloggen-bij-greenwheels-wat-moet-ik-doen.md) - [Hoe wijzig ik mijn inloggegevens?](https://help.greenwheels.com/nl/articles/626229-hoe-wijzig-ik-mijn-inloggegevens.md) - [Hoe wijzig ik mijn IBAN- of creditcardgegevens?](https://help.greenwheels.com/nl/articles/627306-hoe-wijzig-ik-mijn-iban-of-creditcardgegevens.md) - [Hoe wijzig ik gegevens zoals adres of telefoonnummer?](https://help.greenwheels.com/nl/articles/626231-hoe-wijzig-ik-gegevens-zoals-adres-of-telefoonnummer.md) - [Hoe wijzig ik de taal van de app?](https://help.greenwheels.com/nl/articles/755746-hoe-wijzig-ik-de-taal-van-de-app.md) - [Hoe voeg ik een extra bestuurder toe aan mijn Greenwheels-account?](https://help.greenwheels.com/nl/articles/627294-hoe-voeg-ik-een-extra-bestuurder-toe-aan-mijn-greenwheels-account.md) - [Wat is mijn klantnummer?](https://help.greenwheels.com/nl/articles/627288-wat-is-mijn-klantnummer.md) - [Ik heb een nieuw rijbewijs. Moet ik deze opnieuw uploaden?](https://help.greenwheels.com/nl/articles/627301-ik-heb-een-nieuw-rijbewijs-moet-ik-deze-opnieuw-uploaden.md) - [Welke gegevens van mij bewaren jullie?](https://help.greenwheels.com/nl/articles/627302-welke-gegevens-van-mij-bewaren-jullie.md) - [Hoe zeg ik mijn Greenwheels-account op?](https://help.greenwheels.com/nl/articles/627292-hoe-zeg-ik-mijn-greenwheels-account-op.md): Lees hier hoe je je kan afmelden. ### Onze auto's - [Hoe open ik een Greenwheels-auto?](https://help.greenwheels.com/nl/articles/627355-hoe-open-ik-een-greenwheels-auto.md) - [Welke automodellen biedt Greenwheels aan?](https://help.greenwheels.com/nl/articles/627349-welke-automodellen-biedt-greenwheels-aan.md) - [Heeft Greenwheels ook auto’s met een trekhaak, telefoonhouder, kinderzitje, fietsenrek, imperiaal of navigatiesysteem?](https://help.greenwheels.com/nl/articles/627353-heeft-greenwheels-ook-auto-s-met-een-trekhaak-telefoonhouder-kinderzitje-fietsenrek-imperiaal-of-navigatiesysteem.md) - [Zijn Greenwheels-auto’s automatisch of handgeschakeld?](https://help.greenwheels.com/nl/articles/627354-zijn-greenwheels-auto-s-automatisch-of-handgeschakeld.md) - [Hebben Greenwheels-auto's winterbanden?](https://help.greenwheels.com/nl/articles/639686-hebben-greenwheels-auto-s-winterbanden.md) ### Reserveren - [Hoe reserveer ik een Greenwheels-auto?](https://help.greenwheels.com/nl/articles/627321-hoe-reserveer-ik-een-greenwheels-auto.md) - [Hoeveel kost het om een Greenwheels-auto te reserveren?](https://help.greenwheels.com/nl/articles/627350-hoeveel-kost-het-om-een-greenwheels-auto-te-reserveren.md) - [Wanneer kan ik reserveren?](https://help.greenwheels.com/nl/articles/626234-wanneer-kan-ik-reserveren.md) - [Kan ik overal in Nederland reserveren?](https://help.greenwheels.com/nl/articles/627326-kan-ik-overal-in-nederland-reserveren.md) - [Kan ik rijden zonder te reserveren?](https://help.greenwheels.com/nl/articles/627329-kan-ik-rijden-zonder-te-reserveren.md) - [Kan ik Greenwheels voor langere tijd reserveren?](https://help.greenwheels.com/nl/articles/627351-kan-ik-greenwheels-voor-langere-tijd-reserveren.md) - [Hoe kan ik een reservering wijzigen of annuleren?](https://help.greenwheels.com/nl/articles/627327-hoe-kan-ik-een-reservering-wijzigen-of-annuleren.md) - [Kan ik de auto eerder terugbrengen?](https://help.greenwheels.com/nl/articles/627331-kan-ik-de-auto-eerder-terugbrengen.md) - [Kan ik de auto later terugbrengen?](https://help.greenwheels.com/nl/articles/627342-kan-ik-de-auto-later-terugbrengen.md) - [Hoe reserveer ik een Volkswagen ID.3, ID.4, Polo of Golf 8?](https://help.greenwheels.com/nl/articles/627348-hoe-reserveer-ik-een-volkswagen-id-3-id-4-polo-of-golf-8.md) - [Mag ik met een Greenwheels-auto naar het buitenland?](https://help.greenwheels.com/nl/articles/645432-mag-ik-met-een-greenwheels-auto-naar-het-buitenland.md) - [Hoe werkt het met vignetten of milieustickers voor het buitenland?](https://help.greenwheels.com/nl/articles/645770-hoe-werkt-het-met-vignetten-of-milieustickers-voor-het-buitenland.md) - [Ik wil op wintersport met een Greenwheels-auto. Waar moet ik op letten?](https://help.greenwheels.com/nl/articles/646241-ik-wil-op-wintersport-met-een-greenwheels-auto-waar-moet-ik-op-letten.md) - [Kan ik met een elektrische auto op vakantie?](https://help.greenwheels.com/nl/articles/646142-kan-ik-met-een-elektrische-auto-op-vakantie.md) - [Moet ik zelf een laadpas regelen als ik met een Greenwheels op reis ga?](https://help.greenwheels.com/nl/articles/645778-moet-ik-zelf-een-laadpas-regelen-als-ik-met-een-greenwheels-op-reis-ga.md) - [Ben ik verzekerd als er iets gebeurt met de auto tijdens de reis?](https://help.greenwheels.com/nl/articles/645746-ben-ik-verzekerd-als-er-iets-gebeurt-met-de-auto-tijdens-de-reis.md) - [Worden alle benzinekosten van mijn reis vergoed?](https://help.greenwheels.com/nl/articles/645740-worden-alle-benzinekosten-van-mijn-reis-vergoed.md) - [Kunnen er meerdere mensen in onze Greenwheels rijden, zodat we kunnen afwisselen?](https://help.greenwheels.com/nl/articles/645766-kunnen-er-meerdere-mensen-in-onze-greenwheels-rijden-zodat-we-kunnen-afwisselen.md) - [Hoe voeg ik een voucher met rijtegoed toe?](https://help.greenwheels.com/nl/articles/627303-hoe-voeg-ik-een-voucher-met-rijtegoed-toe.md) - [Hoe werkt Greenwheels Beloningen?](https://help.greenwheels.com/nl/articles/647121-hoe-werkt-greenwheels-beloningen.md) - [Wat zijn de Dag Deals?](https://help.greenwheels.com/nl/articles/646443-wat-zijn-de-dag-deals.md) ### Tijdens je rit - [Er brandt een lampje. Hoe kan ik dit melden?](https://help.greenwheels.com/nl/articles/627357-er-brandt-een-lampje-hoe-kan-ik-dit-melden.md) - [Waar kan ik een gevonden voorwerp melden?](https://help.greenwheels.com/nl/articles/627358-waar-kan-ik-een-gevonden-voorwerp-melden.md) - [De auto is niet schoon. Hoe kan ik dit melden?](https://help.greenwheels.com/nl/articles/627360-de-auto-is-niet-schoon-hoe-kan-ik-dit-melden.md) - [Er werkt iets niet in de app. Wat kan ik doen?](https://help.greenwheels.com/nl/articles/627365-er-werkt-iets-niet-in-de-app-wat-kan-ik-doen.md) - [Hoe sluit ik de auto af bij een tussenstop?](https://help.greenwheels.com/nl/articles/627362-hoe-sluit-ik-de-auto-af-bij-een-tussenstop.md) - [Moet ik parkeergeld betalen?](https://help.greenwheels.com/nl/articles/627366-moet-ik-parkeergeld-betalen.md) - [Kan ik gebruikmaken van een parkeerapp?](https://help.greenwheels.com/nl/articles/627368-kan-ik-gebruikmaken-van-een-parkeerapp.md) ### Rit beëindigen - [Hoe beëindig ik mijn rit?](https://help.greenwheels.com/nl/articles/627370-hoe-beeindig-ik-mijn-rit.md) - [Het lukt niet om mijn rit te beëindigen. Wat nu?](https://help.greenwheels.com/nl/articles/627371-het-lukt-niet-om-mijn-rit-te-beeindigen-wat-nu.md) - [Moet ik de auto altijd op dezelfde plek inleveren?](https://help.greenwheels.com/nl/articles/627373-moet-ik-de-auto-altijd-op-dezelfde-plek-inleveren.md) - [De vaste Greenwheels-parkeerlocatie is bezet. Wat nu?](https://help.greenwheels.com/nl/articles/627372-de-vaste-greenwheels-parkeerlocatie-is-bezet-wat-nu.md) ### Tarieven & betalen - [Hoeveel kost een auto huren bij Greenwheels?](https://help.greenwheels.com/nl/articles/627377-hoeveel-kost-een-auto-huren-bij-greenwheels.md) - [Welke tarieven biedt Greenwheels?](https://help.greenwheels.com/nl/articles/627378-welke-tarieven-biedt-greenwheels.md) - [Hoe wijzig ik mijn tarief?](https://help.greenwheels.com/nl/articles/627379-hoe-wijzig-ik-mijn-tarief.md) - [Krijg ik korting als ik een auto langere tijd reserveer?](https://help.greenwheels.com/nl/articles/627389-krijg-ik-korting-als-ik-een-auto-langere-tijd-reserveer.md) - [Moet ik betalen voor het tanken of laden van een Greenwheels-auto?](https://help.greenwheels.com/nl/articles/627391-moet-ik-betalen-voor-het-tanken-of-laden-van-een-greenwheels-auto.md) - [Moet ik reserveringskosten betalen?](https://help.greenwheels.com/nl/articles/627386-moet-ik-reserveringskosten-betalen.md) - [Hoeveel betaal ik als eigen risico?](https://help.greenwheels.com/nl/articles/627383-hoeveel-betaal-ik-als-eigen-risico.md) - [Waar vind ik mijn facturen?](https://help.greenwheels.com/nl/articles/627394-waar-vind-ik-mijn-facturen.md) - [Wanneer krijg ik mijn factuur?](https://help.greenwheels.com/nl/articles/634008-wanneer-krijg-ik-mijn-factuur.md) - [Welke betaalmethodes accepteert Greenwheels?](https://help.greenwheels.com/nl/articles/627387-welke-betaalmethodes-accepteert-greenwheels.md) - [Kan ik mijn factuur in delen betalen?](https://help.greenwheels.com/nl/articles/627393-kan-ik-mijn-factuur-in-delen-betalen.md) - [Ik ben het niet eens met mijn factuur. Wat nu?](https://help.greenwheels.com/nl/articles/627392-ik-ben-het-niet-eens-met-mijn-factuur-wat-nu.md) - [Waarom moet ik borg betalen om mijn account te gebruiken?](https://help.greenwheels.com/nl/articles/627384-waarom-moet-ik-borg-betalen-om-mijn-account-te-gebruiken.md) - [Wanneer krijg ik mijn borg terug?](https://help.greenwheels.com/nl/articles/627385-wanneer-krijg-ik-mijn-borg-terug.md) - [Wanneer moet ik een vooruitbetaling doen om te reserveren?](https://help.greenwheels.com/nl/articles/627388-wanneer-moet-ik-een-vooruitbetaling-doen-om-te-reserveren.md) ### Verzekering & schade - [Ik heb schade gereden tijdens mijn rit. Wat nu?](https://help.greenwheels.com/nl/articles/627427-ik-heb-schade-gereden-tijdens-mijn-rit-wat-nu.md) - [Waarom moet ik de auto altijd controleren op schade?](https://help.greenwheels.com/nl/articles/627429-waarom-moet-ik-de-auto-altijd-controleren-op-schade.md) - [Ik heb nieuwe schade gevonden bij mijn Greenwheels-auto. Hoe meld ik deze?](https://help.greenwheels.com/nl/articles/627430-ik-heb-nieuwe-schade-gevonden-bij-mijn-greenwheels-auto-hoe-meld-ik-deze.md) - [Hoe ben ik verzekerd tegen schade wanneer ik een Greenwheels-auto pak?](https://help.greenwheels.com/nl/articles/627434-hoe-ben-ik-verzekerd-tegen-schade-wanneer-ik-een-greenwheels-auto-pak.md) - [Wat betaal ik bij schade?](https://help.greenwheels.com/nl/articles/627432-wat-betaal-ik-bij-schade.md) - [Hoe wijzig ik mijn eigen risico?](https://help.greenwheels.com/nl/articles/627433-hoe-wijzig-ik-mijn-eigen-risico.md) - [Wat moet ik doen bij pech onderweg of een noodgeval?](https://help.greenwheels.com/nl/articles/627435-wat-moet-ik-doen-bij-pech-onderweg-of-een-noodgeval.md) - [Ik wil met Greenwheels naar het buitenland. Krijg ik daar ook pechhulp?](https://help.greenwheels.com/nl/articles/627437-ik-wil-met-greenwheels-naar-het-buitenland-krijg-ik-daar-ook-pechhulp.md) ### Tanken - [Hoe werkt tanken?](https://help.greenwheels.com/nl/articles/627395-hoe-werkt-tanken.md) - [Moet ik betalen voor het tanken?](https://help.greenwheels.com/nl/articles/627398-moet-ik-betalen-voor-het-tanken.md) - [Moet ik benzine of diesel tanken?](https://help.greenwheels.com/nl/articles/627400-moet-ik-benzine-of-diesel-tanken.md) - [Moet ik de auto met een volle tank inleveren?](https://help.greenwheels.com/nl/articles/627396-moet-ik-de-auto-met-een-volle-tank-inleveren.md) - [Waar vind ik de pincode van de tankpas?](https://help.greenwheels.com/nl/articles/627401-waar-vind-ik-de-pincode-van-de-tankpas.md) - [Hoe kan ik een benzinebon declareren?](https://help.greenwheels.com/nl/articles/627399-hoe-kan-ik-een-benzinebon-declareren.md) ### Elektrisch rijden - [Hoe moet ik de auto opladen?](https://help.greenwheels.com/nl/articles/627409-hoe-moet-ik-de-auto-opladen.md) - [Hoe ver kan ik rijden zonder te hoeven laden?](https://help.greenwheels.com/nl/articles/627410-hoe-ver-kan-ik-rijden-zonder-te-hoeven-laden.md) - [Heeft een Greenwheels-auto een volle batterij als ik instap?](https://help.greenwheels.com/nl/articles/627420-heeft-een-greenwheels-auto-een-volle-batterij-als-ik-instap.md) - [Hoelang duurt het om de auto op te laden?](https://help.greenwheels.com/nl/articles/627413-hoelang-duurt-het-om-de-auto-op-te-laden.md) - [Hoe werkt snelladen?](https://help.greenwheels.com/nl/articles/627422-hoe-werkt-snelladen.md) - [Kan ik parkeren op een laadplek zonder te laden?](https://help.greenwheels.com/nl/articles/627415-kan-ik-parkeren-op-een-laadplek-zonder-te-laden.md) - [Waar kan ik een laadpaal vinden?](https://help.greenwheels.com/nl/articles/627416-waar-kan-ik-een-laadpaal-vinden.md) - [Ik kan geen beschikbare laadpaal vinden, wat nu?](https://help.greenwheels.com/nl/articles/627417-ik-kan-geen-beschikbare-laadpaal-vinden-wat-nu.md) - [De auto laadt niet op, wat nu?](https://help.greenwheels.com/nl/articles/627418-de-auto-laadt-niet-op-wat-nu.md) - [Ik krijg de kabel niet losgekoppeld, wat nu?](https://help.greenwheels.com/nl/articles/627421-ik-krijg-de-kabel-niet-losgekoppeld-wat-nu.md) - [Moet ik de auto opgeladen inleveren?](https://help.greenwheels.com/nl/articles/627411-moet-ik-de-auto-opgeladen-inleveren.md) - [De vaste parkeerlocatie met laadpaal is bezet. Wat moet ik nu doen?](https://help.greenwheels.com/nl/articles/627423-de-vaste-parkeerlocatie-met-laadpaal-is-bezet-wat-moet-ik-nu-doen.md) - [Hoe kan ik het laden declareren?](https://help.greenwheels.com/nl/articles/627412-hoe-kan-ik-het-laden-declareren.md) ### Zakelijk - [Wat is het Zakelijk-tarief van Greenwheels?](https://help.greenwheels.com/nl/articles/636815-wat-is-het-zakelijk-tarief-van-greenwheels.md) - [Welke tarieven biedt Greenwheels voor zzp'ers?](https://help.greenwheels.com/nl/articles/636816-welke-tarieven-biedt-greenwheels-voor-zzp-ers.md) - [Hoe voeg ik extra bestuurders toe aan een zakelijk account?](https://help.greenwheels.com/nl/articles/636817-hoe-voeg-ik-extra-bestuurders-toe-aan-een-zakelijk-account.md) - [Hoe verwerk ik Greenwheels in mijn administratie?](https://help.greenwheels.com/nl/articles/636820-hoe-verwerk-ik-greenwheels-in-mijn-administratie.md) - [Hoe werkt het met CO2-registratie?](https://help.greenwheels.com/nl/articles/636822-hoe-werkt-het-met-co2-registratie.md) - [Hoe dien ik een declaratieverzoek in als partnerklant?](https://help.greenwheels.com/nl/articles/639237-hoe-dien-ik-een-declaratieverzoek-in-als-partnerklant.md) ### Spelregels - [Welke regels gelden er bij Greenwheels?](https://help.greenwheels.com/nl/articles/644495-welke-regels-gelden-er-bij-greenwheels.md): Lees over onze algemene voorwaarden. - [Wat is het beleid bij ernstige verkeersovertredingen?](https://help.greenwheels.com/nl/articles/645338-wat-is-het-beleid-bij-ernstige-verkeersovertredingen.md) - [Mag mijn hond mee in de auto?](https://help.greenwheels.com/nl/articles/645376-mag-mijn-hond-mee-in-de-auto.md) - [Mag ik roken in de auto?](https://help.greenwheels.com/nl/articles/627361-mag-ik-roken-in-de-auto.md) - [Wat als ik een bekeuring krijg?](https://help.greenwheels.com/nl/articles/627364-wat-als-ik-een-bekeuring-krijg.md) - [Mag iemand anders in mijn gereserveerde auto rijden?](https://help.greenwheels.com/nl/articles/627356-mag-iemand-anders-in-mijn-gereserveerde-auto-rijden.md) - [Moet ik de auto zelf schoonmaken?](https://help.greenwheels.com/nl/articles/627363-moet-ik-de-auto-zelf-schoonmaken.md) ### Rijtips - [Hoe kan ik het beste rijden in de sneeuw?](https://help.greenwheels.com/nl/articles/643857-hoe-kan-ik-het-beste-rijden-in-de-sneeuw.md) - [Hoe rij ik met een automaat in de sneeuw?](https://help.greenwheels.com/nl/articles/643852-hoe-rij-ik-met-een-automaat-in-de-sneeuw.md) - [Hoe maak ik de auto sneeuwvrij?](https://help.greenwheels.com/nl/articles/639683-hoe-maak-ik-de-auto-sneeuwvrij.md) - [Welke verlichting moet ik gebruiken?](https://help.greenwheels.com/nl/articles/643941-welke-verlichting-moet-ik-gebruiken.md) - [Hoe rij ik veilig in het donker?](https://help.greenwheels.com/nl/articles/643940-hoe-rij-ik-veilig-in-het-donker.md) - [Hoe rij ik veilig bij mist?](https://help.greenwheels.com/nl/articles/644129-hoe-rij-ik-veilig-bij-mist.md) ### Iets doorgeven - [Ik zie een foutgeparkeerde Greenwheels-auto. Hoe kan ik dit doorgeven?](https://help.greenwheels.com/nl/articles/645390-ik-zie-een-foutgeparkeerde-greenwheels-auto-hoe-kan-ik-dit-doorgeven.md) - [Ik wil graag een Greenwheels-auto in mijn buurt. Waar kan ik dit aanvragen?](https://help.greenwheels.com/nl/articles/758911-ik-wil-graag-een-greenwheels-auto-in-mijn-buurt-waar-kan-ik-dit-aanvragen.md) ## English ### Sign up & Account - [How do I sign up for Greenwheels?](https://help.greenwheels.com/en/articles/626224-how-do-i-sign-up-for-greenwheels.md) - [How do I sign up via ANWB?](https://help.greenwheels.com/en/articles/638383-how-do-i-sign-up-via-anwb.md) - [How soon after signing up can I start driving?](https://help.greenwheels.com/en/articles/627310-how-soon-after-signing-up-can-i-start-driving.md) - [Can I use a Greenwheels car with a foreign driving licence?](https://help.greenwheels.com/en/articles/627300-can-i-use-a-greenwheels-car-with-a-foreign-driving-licence.md) - [How old do I need to be to book a Greenwheels car?](https://help.greenwheels.com/en/articles/627311-how-old-do-i-need-to-be-to-book-a-greenwheels-car.md) - [How much driving experience do I need?](https://help.greenwheels.com/en/articles/627312-how-much-driving-experience-do-i-need.md) - [I forgot my password. What now?](https://help.greenwheels.com/en/articles/627285-i-forgot-my-password-what-now.md) - [I’m having trouble logging into my Greenwheels account. What should I do?](https://help.greenwheels.com/en/articles/627308-i-m-having-trouble-logging-into-my-greenwheels-account-what-should-i-do.md) - [How do I change my login details?](https://help.greenwheels.com/en/articles/626229-how-do-i-change-my-login-details.md) - [How do I change my IBAN or credit card details?](https://help.greenwheels.com/en/articles/627306-how-do-i-change-my-iban-or-credit-card-details.md) - [How do I change details such as my address or phone number?](https://help.greenwheels.com/en/articles/626231-how-do-i-change-details-such-as-my-address-or-phone-number.md) - [How do I change the app language?](https://help.greenwheels.com/en/articles/755746-how-do-i-change-the-app-language.md) - [How do I add an extra driver to my Greenwheels account?](https://help.greenwheels.com/en/articles/627294-how-do-i-add-an-extra-driver-to-my-greenwheels-account.md) - [What is my account number?](https://help.greenwheels.com/en/articles/627288-what-is-my-account-number.md) - [I have a new driving licence. Do I need to reupload it?](https://help.greenwheels.com/en/articles/627301-i-have-a-new-driving-licence-do-i-need-to-reupload-it.md) - [Which of my data do you store?](https://help.greenwheels.com/en/articles/627302-which-of-my-data-do-you-store.md) - [How do I cancel my Greenwheels account?](https://help.greenwheels.com/en/articles/627292-how-do-i-cancel-my-greenwheels-account.md) ### Our cars - [How do I unlock a Greenwheels car?](https://help.greenwheels.com/en/articles/627355-how-do-i-unlock-a-greenwheels-car.md) - [Which car models does Greenwheels offer?](https://help.greenwheels.com/en/articles/627349-which-car-models-does-greenwheels-offer.md) - [Do Greenwheels cars have a tow bar, phone holder, child seat, bike rack, roof box or built-in navigation?](https://help.greenwheels.com/en/articles/627353-do-greenwheels-cars-have-a-tow-bar-phone-holder-child-seat-bike-rack-roof-box-or-built-in-navigation.md) - [Are Greenwheels cars automatic or manual?](https://help.greenwheels.com/en/articles/627354-are-greenwheels-cars-automatic-or-manual.md) - [Do Greenwheels cars have winter tyres?](https://help.greenwheels.com/en/articles/639686-do-greenwheels-cars-have-winter-tyres.md) ### Booking - [How do I book a Greenwheels car?](https://help.greenwheels.com/en/articles/627321-how-do-i-book-a-greenwheels-car.md) - [How much does it cost to book a Greenwheels car?](https://help.greenwheels.com/en/articles/627350-how-much-does-it-cost-to-book-a-greenwheels-car.md) - [When can I book?](https://help.greenwheels.com/en/articles/626234-when-can-i-book.md) - [Can I book anywhere in the Netherlands?](https://help.greenwheels.com/en/articles/627326-can-i-book-anywhere-in-the-netherlands.md) - [Can I drive without booking in advance?](https://help.greenwheels.com/en/articles/627329-can-i-drive-without-booking-in-advance.md) - [Can I book a Greenwheels car for a longer period?](https://help.greenwheels.com/en/articles/627351-can-i-book-a-greenwheels-car-for-a-longer-period.md) - [How do I change or cancel a booking?](https://help.greenwheels.com/en/articles/627327-how-do-i-change-or-cancel-a-booking.md) - [Can I return the car earlier?](https://help.greenwheels.com/en/articles/627331-can-i-return-the-car-earlier.md) - [Can I return the car later?](https://help.greenwheels.com/en/articles/627342-can-i-return-the-car-later.md) - [How do I book a Volkswagen ID.3, ID.4, Polo or Golf 8?](https://help.greenwheels.com/en/articles/627348-how-do-i-book-a-volkswagen-id-3-id-4-polo-or-golf-8.md) - [Can I take a Greenwheels car abroad?](https://help.greenwheels.com/en/articles/645432-can-i-take-a-greenwheels-car-abroad.md) - [How does it work with vignettes or environmental stickers abroad?](https://help.greenwheels.com/en/articles/645770-how-does-it-work-with-vignettes-or-environmental-stickers-abroad.md) - [I want to go on a winter sports trip with a Greenwheels car. What should I keep in mind?](https://help.greenwheels.com/en/articles/646241-i-want-to-go-on-a-winter-sports-trip-with-a-greenwheels-car-what-should-i-keep-in-mind.md) - [Can I go on holiday with an electric car?](https://help.greenwheels.com/en/articles/646142-can-i-go-on-holiday-with-an-electric-car.md) - [Do I need to arrange my own charging card when travelling with a Greenwheels car?](https://help.greenwheels.com/en/articles/645778-do-i-need-to-arrange-my-own-charging-card-when-travelling-with-a-greenwheels-car.md) - [Am I insured if something happens to the car during my trip?](https://help.greenwheels.com/en/articles/645746-am-i-insured-if-something-happens-to-the-car-during-my-trip.md) - [Are all fuel costs for my trip reimbursed?](https://help.greenwheels.com/en/articles/645740-are-all-fuel-costs-for-my-trip-reimbursed.md) - [Can multiple people drive in our Greenwheel, so we can take turns?](https://help.greenwheels.com/en/articles/645766-can-multiple-people-drive-in-our-greenwheel-so-we-can-take-turns.md) - [How do I add a voucher with driving credit?](https://help.greenwheels.com/en/articles/627303-how-do-i-add-a-voucher-with-driving-credit.md) - [How does Greenwheels Rewards work?](https://help.greenwheels.com/en/articles/647121-how-does-greenwheels-rewards-work.md) - [What are Day Deals?](https://help.greenwheels.com/en/articles/646443-what-are-day-deals.md) ### During your trip - [The car dashboard shows a warning light. How do I report it?](https://help.greenwheels.com/en/articles/627357-the-car-dashboard-shows-a-warning-light-how-do-i-report-it.md) - [Where can I report a lost item?](https://help.greenwheels.com/en/articles/627358-where-can-i-report-a-lost-item.md) - [The car is not clean. How do I report it?](https://help.greenwheels.com/en/articles/627360-the-car-is-not-clean-how-do-i-report-it.md) - [Something is not working in the app. What can I do?](https://help.greenwheels.com/en/articles/627365-something-is-not-working-in-the-app-what-can-i-do.md) - [How do I lock the car during a temporary stop?](https://help.greenwheels.com/en/articles/627362-how-do-i-lock-the-car-during-a-temporary-stop.md) - [Do I need to pay for parking?](https://help.greenwheels.com/en/articles/627366-do-i-need-to-pay-for-parking.md) - [Can I use a parking app?](https://help.greenwheels.com/en/articles/627368-can-i-use-a-parking-app.md) ### Ending your trip - [How do I end my trip?](https://help.greenwheels.com/en/articles/627370-how-do-i-end-my-trip.md) - [I'm not able to end my trip. What should I do?](https://help.greenwheels.com/en/articles/627371-i-m-not-able-to-end-my-trip-what-should-i-do.md) - [Do I always need to return the car to the same location?](https://help.greenwheels.com/en/articles/627373-do-i-always-need-to-return-the-car-to-the-same-location.md) - [The designated Greenwheels parking location is occupied. What should I do?](https://help.greenwheels.com/en/articles/627372-the-designated-greenwheels-parking-location-is-occupied-what-should-i-do.md) ### Rates & Payment - [How much does it cost to rent a car with Greenwheels?](https://help.greenwheels.com/en/articles/627377-how-much-does-it-cost-to-rent-a-car-with-greenwheels.md) - [Which rates does Greenwheels offer?](https://help.greenwheels.com/en/articles/627378-which-rates-does-greenwheels-offer.md) - [How do I change my rate?](https://help.greenwheels.com/en/articles/627379-how-do-i-change-my-rate.md) - [Do I get a discount when booking a car for a longer period?](https://help.greenwheels.com/en/articles/627389-do-i-get-a-discount-when-booking-a-car-for-a-longer-period.md) - [Do I need to pay for fuel or charging?](https://help.greenwheels.com/en/articles/627391-do-i-need-to-pay-for-fuel-or-charging.md) - [Do I need to pay booking fees?](https://help.greenwheels.com/en/articles/627386-do-i-need-to-pay-booking-fees.md) - [How much do I pay as own risk \(deductible\)?](https://help.greenwheels.com/en/articles/627383-how-much-do-i-pay-as-own-risk-deductible.md) - [Where can I find my invoices?](https://help.greenwheels.com/en/articles/627394-where-can-i-find-my-invoices.md) - [When will I receive my invoice?](https://help.greenwheels.com/en/articles/634008-when-will-i-receive-my-invoice.md) - [Which payment methods does Greenwheels accept?](https://help.greenwheels.com/en/articles/627387-which-payment-methods-does-greenwheels-accept.md) - [Can I pay my invoice in instalments?](https://help.greenwheels.com/en/articles/627393-can-i-pay-my-invoice-in-instalments.md) - [My invoice doesn’t seem correct. What should I do?](https://help.greenwheels.com/en/articles/627392-my-invoice-doesn-t-seem-correct-what-should-i-do.md) - [Why do I need to pay a deposit to use my account?](https://help.greenwheels.com/en/articles/627384-why-do-i-need-to-pay-a-deposit-to-use-my-account.md) - [When will I get my deposit back?](https://help.greenwheels.com/en/articles/627385-when-will-i-get-my-deposit-back.md) - [When do I need to make a prepayment to book?](https://help.greenwheels.com/en/articles/627388-when-do-i-need-to-make-a-prepayment-to-book.md) ### Insurance & Damage - [I've damaged the car during my trip. What should I do?](https://help.greenwheels.com/en/articles/627427-i-ve-damaged-the-car-during-my-trip-what-should-i-do.md) - [Why must I always check the car for damage?](https://help.greenwheels.com/en/articles/627429-why-must-i-always-check-the-car-for-damage.md) - [I’ve found new damage on my Greenwheels car. How do I report it?](https://help.greenwheels.com/en/articles/627430-i-ve-found-new-damage-on-my-greenwheels-car-how-do-i-report-it.md) - [How am I insured when using a Greenwheels car?](https://help.greenwheels.com/en/articles/627434-how-am-i-insured-when-using-a-greenwheels-car.md) - [What do I pay in case of damage?](https://help.greenwheels.com/en/articles/627432-what-do-i-pay-in-case-of-damage.md) - [How do I change my own risk at Greenwheels?](https://help.greenwheels.com/en/articles/627433-how-do-i-change-my-own-risk-at-greenwheels.md) - [What should I do in case of a car breakdown or emergency?](https://help.greenwheels.com/en/articles/627435-what-should-i-do-in-case-of-a-car-breakdown-or-emergency.md) - [I want to travel abroad with Greenwheels. Do I get roadside assistance there as well?](https://help.greenwheels.com/en/articles/627437-i-want-to-travel-abroad-with-greenwheels-do-i-get-roadside-assistance-there-as-well.md) ### Fuelling - [How does refuelling work?](https://help.greenwheels.com/en/articles/627395-how-does-refuelling-work.md) - [Do I need to pay for fuel?](https://help.greenwheels.com/en/articles/627398-do-i-need-to-pay-for-fuel.md) - [Should I use petrol or diesel?](https://help.greenwheels.com/en/articles/627400-should-i-use-petrol-or-diesel.md) - [Do I need to return the car with a full tank?](https://help.greenwheels.com/en/articles/627396-do-i-need-to-return-the-car-with-a-full-tank.md) - [Where can I find the PIN for the fuel card?](https://help.greenwheels.com/en/articles/627401-where-can-i-find-the-pin-for-the-fuel-card.md) - [How do I claim a fuel receipt?](https://help.greenwheels.com/en/articles/627399-how-do-i-claim-a-fuel-receipt.md) ### Electric driving - [How do I charge the car?](https://help.greenwheels.com/en/articles/627409-how-do-i-charge-the-car.md) - [How far can I drive without charging?](https://help.greenwheels.com/en/articles/627410-how-far-can-i-drive-without-charging.md) - [Will a Greenwheels car be fully charged when I start my trip?](https://help.greenwheels.com/en/articles/627420-will-a-greenwheels-car-be-fully-charged-when-i-start-my-trip.md) - [How long does it take to charge the car?](https://help.greenwheels.com/en/articles/627413-how-long-does-it-take-to-charge-the-car.md) - [How does fast charging work?](https://help.greenwheels.com/en/articles/627422-how-does-fast-charging-work.md) - [Can I park at a charging spot without charging?](https://help.greenwheels.com/en/articles/627415-can-i-park-at-a-charging-spot-without-charging.md) - [Where can I find a charging point?](https://help.greenwheels.com/en/articles/627416-where-can-i-find-a-charging-point.md) - [I can’t find an available charging point. What should I do?](https://help.greenwheels.com/en/articles/627417-i-can-t-find-an-available-charging-point-what-should-i-do.md) - [The car is not charging. What should I do?](https://help.greenwheels.com/en/articles/627418-the-car-is-not-charging-what-should-i-do.md) - [I can’t disconnect the charging cable. What should I do?](https://help.greenwheels.com/en/articles/627421-i-can-t-disconnect-the-charging-cable-what-should-i-do.md) - [Do I need to return the car fully charged?](https://help.greenwheels.com/en/articles/627411-do-i-need-to-return-the-car-fully-charged.md) - [The designated parking location with a charging point is occupied. What should I do?](https://help.greenwheels.com/en/articles/627423-the-designated-parking-location-with-a-charging-point-is-occupied-what-should-i-do.md) - [How do I claim charging costs?](https://help.greenwheels.com/en/articles/627412-how-do-i-claim-charging-costs.md) ### Rules - [What rules apply at Greenwheels?](https://help.greenwheels.com/en/articles/644495-what-rules-apply-at-greenwheels.md): Read about our general terms and conditions. - [What is the policy on serious violations?](https://help.greenwheels.com/en/articles/645338-what-is-the-policy-on-serious-violations.md) - [Can I bring my dog with me in the car?](https://help.greenwheels.com/en/articles/645376-can-i-bring-my-dog-with-me-in-the-car.md) - [Can I smoke in the car?](https://help.greenwheels.com/en/articles/627361-can-i-smoke-in-the-car.md) - [What happens if I get a fine?](https://help.greenwheels.com/en/articles/627364-what-happens-if-i-get-a-fine.md) - [Can someone else drive my booked car?](https://help.greenwheels.com/en/articles/627356-can-someone-else-drive-my-booked-car.md) - [Do I need to clean the car myself?](https://help.greenwheels.com/en/articles/627363-do-i-need-to-clean-the-car-myself.md) ### Driving tips - [What’s the best way to drive in the snow?](https://help.greenwheels.com/en/articles/643857-what-s-the-best-way-to-drive-in-the-snow.md) - [How do I drive an automatic car in the snow?](https://help.greenwheels.com/en/articles/643852-how-do-i-drive-an-automatic-car-in-the-snow.md) - [How do I clear snow from the car?](https://help.greenwheels.com/en/articles/639683-how-do-i-clear-snow-from-the-car.md) - [Which lights should I use?](https://help.greenwheels.com/en/articles/643941-which-lights-should-i-use.md) - [How do I drive safely in the dark?](https://help.greenwheels.com/en/articles/643940-how-do-i-drive-safely-in-the-dark.md) - [How do I drive safely in fog?](https://help.greenwheels.com/en/articles/644129-how-do-i-drive-safely-in-fog.md) ### Get in touch - [I see a Greenwheels car parked incorrectly. How can I report this?](https://help.greenwheels.com/en/articles/645390-i-see-a-greenwheels-car-parked-incorrectly-how-can-i-report-this.md)