First, check whether you’re using the latest version of the app. There might be an update available that fixes the issue.
Still having problems with the latest version? Send us an email at [email protected]. Let us know what went wrong. We’re happy to help.
To help you as quickly as possible, please include the following in your email:
Your first and last name
A description of the issue. For example: when does it happen? What do you see?
Your phone’s operating system (Android or iOS)
Your phone model (for example, iPhone 13 or Samsung Galaxy S21)
Your current OS version (for example, iOS 17.2 or Android 13)
Did you get an error message? If so, please include a screenshot
You’ll receive a reply from us as soon as possible. We’ll help you get it sorted.
Got a suggestion to improve the app? We’d love to hear it!