Our cars cover a lot of kilometres every week, so a warning light may come on from time to time. No worries, you can easily report this in the app. For example, low tyre pressure or low windscreen washer fluid.
Where do you report this in the app?
Start your trip and first check the car for any existing damage.
Done? You’ll see your active booking on screen. Scroll down to ‘Report an issue’ and select ‘Car issue’.
Tap ‘Create report’ and select the issue that applies.
Your report is sent straight to our team, so the car gets the attention it needs quickly. Happy to drive off without any worries!
Is the car showing a red warning light and you can’t continue driving? Then stop the car in a safe place and call our customer service on (+31) 010 7933 970. Our customer service is available 24/7 and will help you get back on the road.